We do not store credit card details nor do we share customer details with any 3rd parties. Disclaimer: we reserve the right to refuse refunds on online orders misplaced.
Orders can be cancelled before food preparation begins. Once preparation starts, cancellations may not be accepted. Refunds are available for incorrect, missing or faulty items in accordance with UK consumer law. For refunds, contact us by phone or email. Your statutory rights are unaffected.
General Terms & Conditions
Top Catch Fish & Chips
1. Orders
All orders are subject to availability and acceptance. We reserve the right to refuse or cancel orders where necessary.
2. Prices & Payments
All prices are displayed in GBP. Online payments are securely processed through Dojo.
3. Collection
Customers are responsible for collecting their orders at the selected time. Collection times may vary during busy periods.
4. Cancellations & Refunds
Orders may be cancelled before preparation begins. Refunds are available for missing, incorrect or faulty items in accordance with UK consumer law.
5. Food Allergies
Customers with food allergies should contact us before ordering. Allergen information is available upon request.
6. Website Information
Prices, availability and opening hours may change without notice.
7. Liability
Nothing in these terms affects your statutory consumer rights or excludes liability that cannot legally be excluded.
8. Contact Information
Top Catch Fish & Chips 3 Limited Company No: 16179020 Registered Address: 37 The Polygon, Southampton, SO15 2BP Shop Address: 275 Shirley Road, Southampton, SO15 3HT Email: Topcatchlimited@gmail.com Phone: 02381 780440 Website: https://topcatchsouthampton.com
These terms are governed by the laws of England and Wales.